May 10, 2015
Human Resources Department
Custom Computer Associates Inc
2419 Skinner Hollow Road
Chiloquin, OR 97624
Dear Sir or Madam:
It gives me great pleasure to write on behalf of Mark Moore who I have had the pleasure of working with for 15 years.
Over the course of this time, I have known Mark to be a reliable employee. He has consistently placing customer service requirements and business needs above personal interests, and has faithfully followed corporate policies to the letter. Mark is honest, hard working, caring and enjoys contact with the public. Because of this, he has received the numerous rewards for his excellent customer service within the company.
Mark is truly dedicated to providing the best customer service possible. I remember one time when Mark patiently stayed on with a customer for over three hours on the phone walking her through the process step by step, staying past his shift by 2 hours.
Please contact me for further information as needed, you can reach me at 555-555-5555
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